Support
What do you need help with?
Which app's giving you grief?
WakeUp Chaos
- App Help
- Subscriptions & Billing
- Refunds
- Account / Data
- Legal
Checkmate Chaos
- App Help
- Account Help
- Development / Technical Issues
- Account Deletion
- Legal
Quick help
App Problem
Something isn't working.
Report a Problem →Account
Sign-in, account access or account data.
Account Help →Billing & Subscriptions
Purchases and subscriptions.
Billing Help →Refunds
Questions about refunds or purchases.
Refund Information →Delete Account
Permanently delete a registered app account.
Account Deletion →Privacy & Legal
Policies, terms and privacy information.
Legal Documents →Billing & Subscriptions
Purchases and subscriptions are handled through Google Play.
Cancel a subscription
Manage subscriptions through your Google Play account.
Purchase not showing
Contact us and include the app, product and approximate purchase date. Do not send full payment information.
Refunds
Refund eligibility depends on Google Play policies and applicable consumer rights.
Delete an account
Deleting an app account and cancelling a Google Play subscription are separate actions. Deleting an account does not necessarily cancel an active Google Play subscription.
WakeUp Chaos
Account DeletionCheckmate Chaos
Account DeletionWakeUp Chaos support
- Alarm not firing
- Notifications / permissions
- Characters / alarms
- Premium access
- Chaos content
- Subscription
- Refund
- Account / data
- Account deletion
Checkmate Chaos support
- Account / sign-in
- Google sign-in
- Guest progress
- Online playIn Development
- Game / board issue
- Rankings / Chaos PointsIn Development
- Daily DisasterIn Development
- Survive the ChaosIn Development
- Chaos AcademyIn Development
- Game ReviewIn Development
- Bug / technical issue
- Account deletion
Guest progress lives on the device. If local app data is cleared or the app is uninstalled, guest progress may not be recoverable. For forgotten passwords, use “Forgot Password?” on the Checkmate Chaos sign-in screen.
Report a Checkmate Chaos issueReport a problem
The more detail you give us, the easier it is to find the problem.
Support FAQ
Legal documents
Checkmate Chaos
In Development